Service Guarantee

1. Contact us for a quote. You can either measure the area yourself & ask for a verbal quote over the telephone

or we can arrange an appointment to measure the area.

2. If an appointment is made Bluedog Fences Australia will visit your property. If they are to be more than 10 minutes late they will call to let you know so as not to disturb your day. All Bluedog Fences Australia staff wear uniform so are easily identified.

3. If it is difficult for you to be present for onsite quoting our staff will ask for a description of the area and can visit while you are away.

4. Once the property has been measured we will post, fax or e-mail the quote to you.
We can also provide you with possible material or design alternatives which may reduce costs.

5. Before we start work on your new fence you are required (by law) to sign a contract to

make sure we understand exactly what you want – in order to provide the fence you expect.

All plans and specifications identified in the quotation are taken to form the contract as well as

our standard terms and conditions. A 10% deposit is also required.

6. Once you have confirmed your order there is an approximate lead time of 3-4 weeks* until

your fence is ready to be picked up, delivered – or installation to commence.

7. Upon completion of your fence, an invoice will arrive by post. You are required to pay the balance

of the contract price immediately. Payment can be made by eftpos, direct deposit, cash or cheque.

Credit Card transactions are charged a 1% fee.

*Varies depending on the complexity of your job. Time frames may increase during the Christmas period (October-December)